How do I get my prescription and refills?

New prescriptions and prescription refills usually require an office visit. All prescriptions given at the office visit are the patient's responsibility to fill at the pharmacy of your choice. Please allow 7 business days to process refill requests. All controlled medications must be requested 1-2 weeks in advance. To expedite mail order refills, please leave prescriptions at front desk with completed mail order information.

What insurance do you accept?

Please be prepared to provide insurance information when you check into the clinic. Co-pays, as dictated by your insurance plan and deposits for self-pays are due at the time service is provided. We accept checks or cash for these services. Providers at Stone Creek Psychiatry accept major credit cards.

Insurance coverage is provider dependent. As a courtesy, we check insurance benefits and seek to obtain appropriate authorization. However, we cannot guarantee payment by your insurance company. You are encouraged to call your insurance company to ensure that your services are covered and that you have the appropriate referrals and authorizations. If you or your legal dependents receive services from a provider at Stone Creek Psychiatry, you will be held responsible for payment of all non-covered charges relating to them. It is important that you keep us updated on any changes to your insurance coverage. Please provide any updated insurance information, change in address, change in contact information prior to your visit.

If you have any questions, call the Stone Creek Psychiatry Billing Office at 763-381-7070

Participating insurances include but are not limited to: Blue Cross Blue Shield, Health Partners, Preferred One, Minnesota Medical Assistance, Choice Plus, UCare, Aetna, Cigna, Medica, United Healthcare & Behavioral.

What if I missed an appointment and how do I make a new appointment?

Call Stone Creek Psychiatry at 952-241-4050 to schedule an appointment. If you are unable to keep a scheduled appointment, please let us know at least 24 hours in advance, to avoid a late cancellation fee and so we can make that time available for another patient.

Missed Appointments / No Shows: Patients are charged $75.00 for missed appointments unless the appointment was cancelled 24 hours or more in advance. Insurance will not pay a missed appointment charge for you, so please make every effort to inform us 24 hours in advance if you are unable to keep your appointment.

Please sign up for our text message reminder service to help you remember when your appointment is scheduled.

Due to COVID-19 protocols, we currently offer Telemedicine Services to assure you receive treatment from the comfort of your home.